Returns: Our policy lasts 14 days. If 14 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange.
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
This 14 day period is from the day your item is delivered, until the day you email us requesting return authorization.
Additional non-returnable items:Gift cards, downloadable software products & some health & personal care items
To complete your return, we require a receipt or proof of purchase.
Custom jewelry made with 100% recycled metals in Chattanooga, TN.
Our distinctive jewelry is designed by our two in-house designers.
If you are an adventurous free-spirit, a true wanderlust who is eco-friendly and health-conscious, then you epitomize Jonesy Wood. Join our J Tribe to be the first to know about new product releases, discounts and sales…
All Jonesy Wood Gold Filled jewelry:
Gold filled is a thicker coating of gold. Gold filled is an actual layer of gold pressure bonded to another material, usually brass or silver. Please check our product description to see if the piece is gold filled. Gold filled items will wear longer than gold plated pieces but still need some love as these items are not 14k solid gold. To clean your gold filled pieces, use a mild jewelry cleaning solution and run under water and pat dry. * Gold filled can still get dull and fade if there is heavy wear, constant perfume/hair chemicals, sea salt water and chlorine are constantly getting on it.